Contact

How to reach us

Three different reasons, three different routes. Pick the one that matches and you will get to the right person first time.

You want to use the platform

Register the company. It takes a few minutes, you do not pay anything to start, and it puts your details in front of the person who does the review — which is faster than writing to ask about it.

You already have an account

Sign in and use support from inside the portal. We can see your company, your subscription and what actually happened, so the conversation starts with the facts rather than with us asking who you are.

You found a security issue

Please tell us before telling anyone else. We will confirm receipt, keep you informed while we fix it, and we will not pursue anyone who reports a genuine issue in good faith.

Where we are

Umurabyo Smart Delivery
Kigali, Rwanda

Direct

A general enquiries address and phone number appear here as soon as they are staffed. We would rather leave the space empty than publish a line that reaches nobody.