Run every delivery
like you were watching it.
Umurabyo Smart is the delivery platform for Rwandan couriers: dispatch that settles races, tracking that admits what it knows, and proof at the door before a job is closed.
Registration is reviewed by our team before your company goes live.
Every company is checked by a person before it can dispatch a single job.
Your company’s records are scoped in the database, not only hidden in the screens.
A pin that is four minutes old says so. Nothing stale is drawn as live.
Numbered without gaps, and corrected by a credit note rather than a rewrite.
A delivery, from the order to the doorstep
Four steps. Each one leaves a record you can go back to.
- 01An order arrives
From your dispatcher, or from a customer in the app. Pickup, drop-off, what the parcel is, and a price quoted before anyone commits.
- 02Dispatch offers it
Nearby drivers who are on duty and allowed to take it are offered the job in waves. The offer is timed by the server, so two drivers tapping at once get one winner.
- 03The parcel moves
Tracking from the driver’s phone or a fitted GPS unit, whichever is fresher. Every position carries its age, so a stale pin is never shown as live.
- 04Proof closes it
A PIN the recipient reads out, or a photo at the door. A delivery only completes when the proof you required is actually there.
The whole operation, not a map with pins
Everything below is built and running today.
Approve drivers, keep their documents, assign vehicles, and see who is on duty right now.
Request trackers from us, and we provision them against your vehicles. A device reports to one company and one only.
Quote, dispatch, track, prove, and the full history afterwards — including what went wrong and when.
One application, two modes. Customers book and watch; drivers go on duty, take offers and capture proof.
Your data is scoped to your company in the database itself, not only in the screens. Another company cannot read it.
Plans with real limits, metered usage, and invoices that are numbered without gaps and never edited after issue.
One app, two modes
Installed once. What it shows depends on who signed in.
- A price before committing, not after the pickup.
- The driver’s name, vehicle and live position on a map.
- A PIN to read out at the door, so the handover is provable.
- Every past delivery, with what it cost.
- Go on duty, and offers start arriving for jobs you are allowed to take.
- One tap to accept — the server settles who got it when two of you tap together.
- Navigation to pickup and drop-off, with the stops in order.
- Capture the PIN or a photo at the door to close the job.
The app is in development. The platform it talks to — dispatch, tracking, proof — is the one running behind this page.
Companies that have outgrown the group chat
If a dispatcher is holding the day together in their head, this is the gap it fills.
A depot, a dispatcher, and a fleet of motorcycles or vans. You know where the parcels are because you are asking on the phone — this replaces the asking.
Several branches, drivers shared between them, and one view of all of it. Branch managers see their own work; you see the whole company.
Request trackers and we provision them against your vehicles. A device reports to exactly one company, and the audit trail records who moved it.
Priced per month, in francs
Excluding VAT. A published price never changes under you: a new price is a new version, and your subscription keeps the one it was on until you move.
A 14-day trial on any plan. Invoices are settled by bank transfer or mobile money while we finish connecting a card provider.
The things companies ask first
Do we need GPS trackers to start?
No. A driver’s phone reports position while the app is on duty, and that is enough to run deliveries. Fitted trackers add coverage when the phone is off or out of battery, and you can add them later without changing how anything works.
Can another company see our deliveries or drivers?
No. Every row belongs to one company and the database enforces it, not just the interface. The platform’s own staff can see that your company exists and what you are subscribed to; they cannot browse your delivery history.
What happens when a driver loses signal mid-delivery?
The app keeps working and queues what it needs to send. The map shows the last known position with its age rather than pretending it is current, and the record reconciles when the phone comes back.
Is this ready to use today?
The platform is built and tested, and we are onboarding first companies in Kigali. Notifications by SMS and push, and card payments, are built but not yet connected to a provider — for now invoices are settled by bank transfer or mobile money and recorded by our team.